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How We Protect Your Privacy

When you open an account on krisna 96, your personal information and account activity stay secure under strict encryption and access controls.

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krisna 96 How We Protect Your Privacy
GET IN TOUCH

Contact Us About Your Privacy

Team online

Live Chat

Reach our support team via live chat in the account menu. We respond to privacy enquiries and data access requests within 2 business hours during operating hours, seven days a week.

Email Support

Send privacy concerns or data requests to [email protected]. Include your account ID and the specific information you need. We confirm receipt within 24 hours and complete most requests within 7 calendar days.

Account Settings

Update your email, phone and personal details directly in the account settings menu. Changes take effect immediately. Request your full data export or account deletion through the privacy section of your account menu.

HOW WE PROTECT

Data Security and Your Rights

Encryption Standard

All account logins and payment transactions use industry-standard TLS encryption.

Session Security

Your session expires after 30 minutes of inactivity on desktop and 15 minutes on mobile.

Data Retention

We keep your account information for the duration of your membership.

Withdrawal Verification

Every withdrawal request is verified by checking your account ID, linked bank details and recent login pattern.

Cookie Usage

krisna 96 uses functional cookies to keep you logged in, remember your lobby preferences and detect unusual account access.

Your Data Rights

You can request access to all data we hold about you, ask for corrections, or request deletion by emailing support@krisna96.

Privacy Questions Answered

When you close your account on krisna 96, your personal details are marked as inactive but retained for seven years to comply with banking and tax law. Your transaction history stays accessible for withdrawal disputes. You can request permanent deletion after 12 months of inactivity, though some data must remain where local law permits.

Most withdrawals via DANA, OVO, GoPay and QRIS are verified and processed within 30 minutes. Standard bank transfers may take up to 2 hours. Verification checks your account status, linked bank ID and recent login pattern. Unusual activity may trigger a phone call or email confirmation.

Yes. Email [email protected] with your account ID and request a data export. We'll send you a complete file of your personal details, account activity, bet history and payment records. Export requests are completed within 14 days and are free.

No. We do not share your name, email or banking details with game providers like Evolution or Pragmatic Play. Studios receive only anonymised session data — bet amounts, game titles played, session length — to improve performance. Information is shared only where required to investigate fraud or where local law permits.

No. Privacy protection is the same regardless of your location within Indonesia. Your data is encrypted and stored in secure data centres. Withdrawal speeds and payment methods (DANA, OVO, GoPay, QRIS) remain consistent across all cities and regions where local law permits access.

You can clear cookies directly in your browser settings. krisna 96 also lets you clear your lobby history and device preferences in the account menu under privacy settings. Functional cookies (login, preferences) can be toggled on or off. Analytics cookies are optional and can be disabled at any time.

Contact live chat or email [email protected] immediately. We'll log your session history, check for unauthorised withdrawals, and secure your account. Change your password via the account settings menu. If funds were withdrawn without your consent, start a dispute within 48 hours for investigation.

Related Pages

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